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Get all the alerts from your chargeblast account.

Fetch Alerts

Actions taken by the acquirer in response to the alert. Only relevant for RDR and other acquirer side alerts - either Resolved or Declined.

Unique identifier for the alert within the provider's system. Will match the id field.

Transaction amount for the alert. $139.38 will be represented as 139.38

Acquirer Reference Number, unique identifier for the transaction.

Authorization code for the transaction, if available.

The redacted card number, e.g., 424242****1234.

The card network (e.g., Visa, Mastercard, Amex).

Date and time when the alert was created.

Indicates if the credit associated with the alert was appealed.

Additional notes or information regarding the credit status.

Status of the credit (if any) associated with the alert.

Currency code in ISO format (e.g., USD, EUR) for the transaction.

Customer's email address associated with the alert, if available.

Unique identifier for the customer associated with the alert, if available.

Billing descriptor shown on the card statement.

URL linking to an external reference for the alert.

Date and time when the alert was invoiced.

Issuer of the card (e.g., bank or financial institution).

Identifier for the merchant within the system.

Provider associated with the alert. Possible values: ethoca, verifi

Reason code associated with the alert, often indicating the nature of the dispute.

Indicates if the alert was resolved via API.

Date and time when the alert was resolved.

Response action taken in response to the alert.

Merchant's website or site string associated with the alert.

Specific sub-provider within the provider service.

Date and time when the transaction took place.

You're on your way to eliminating chargebacks!

Overview

Welcome to Chargeblast

API Overview

This page will help you get started with our webhooks.

Webhooks

Refund Endpoint

Fetch an Alert

Update the state of an alert to properly inform the banks of whether or not a refund will be issued. If an alert is left unactioned for 72 hours it will be automatically declined. For best results mark alerts as resolved within 24 hours of receiving them (some smaller banks will escalate quarantined transactions as soon as 24 hours within propogating an alert). If you attempt to update an already actioned alert, the request will fail.

Update Alert

Creates a credit request for a rejected alert. Will fail if requesting credit from resolved alert or alert with an existing credit request, otherwise will simply return 200 response code.

Create Credit Request

Get all the merchants from your chargeblast account.

Fetch Merchants

Fetch all the descriptors for your merchants.

Fetch Descriptors

Get an individual merchant from your chargeblast account.

Fetch Merchant

Enroll the merchant in a various alert program. If no merchant_id is specified a new merchant object will be automatically generated. For each alert program various info is required. For example, for Ethoca, only descriptors are. To see which info is required see [here](https://docs.chargeblast.io/reference/enrollment-criteria)

Enroll Merchant

Pass in a given descriptor_id to unenroll merchant's descriptor. Ethoca alerts take 48 hours to confirm unenrollment, RDR ~2 weeks, CDRN ~24 hours.

Unenroll Merchant

Upload orders to the chargeblast system. This will allow you to match disputes and chargebacks to the orders you have uploaded. Amount should be in cents, e.g. $19.99 => amount = 1999

Welcome

Platform

Alerts

Enrollment

Sync Data

Fetch Alerts

Query Parameters

Response